I’m Rodney Flores.
Cybersecurity Analyst, Student and U.S. Air Force Veteran.
Resume
Professional Summary
Rodney Flores is a Cybersecurity Analyst and student at SANS Technology Institute pursuing a Bachelor of Science in Applied Cybersecurity. His history has shown that he is a proven problem solver and has an extremely high aptitude to learn and become proficient in new skills.
He is a veteran of the U.S. Air Force who served in a combat communications role utilizing state of the art mobile communications equipment that provided secure and reliable communications during deployments in support of OPERATION ENDURING FREEDOM and OPERATION IRAQI FREEDOM.
He has held a SECRET security clearance while in service and is considered clearable.
After military service, he transitioned to a career in the automotive industry as a Service Technician. His exceptional mechanical aptitude and keen ability to troubleshoot enabled him to diagnose complex computer and electronic problems.
He is a cybersecurity enthusiast who has fully immersed himself into all things computer security. When he's not studying, you can find him listening to security podcasts, watching security streams, attending virtual security conventions, or honing his security skills on the keyboard.
Work Experience
June 2021 - Present
Cybersecurity Analyst | FIT Cybersecurity
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24x7x365 continuous monitoring and investigation of client security feeds.
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Triage and escalation of identified security events.
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Maintained incident management program documentation, including Standard Operating Procedures and Knowledge Base.
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Participated and recommended metrics for false positive tuning.
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Primary analyst for subset of clientele providing top-notch customer service and monthly reporting.
2018-2020
Service Technician | Tesla
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De facto IT Help Desk Technician for resolving low level IT issues; created escalation tickets to IT Department for issues out of scope.
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Diagnosed vehicle computers related to infotainment and Autopilot.
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Utilized Linux command line to aid in diagnosis of complex car computer issues using Ubuntu, Cygwin, and Windows command prompt.
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Analyzed Syslogs to aid diagnosis of complex car computer problems.
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Supervised, managed, and mentored a crew of 2 technicians.
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Partnered with team members to resolve complex issues and increased service center efficiency by 60%.
2013-2017
Service Technician | South County Buick GMC
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Showed relentless initiative by obtaining 6 industry standard Automotive Service Excellence (ASE) certifications in 2 years.
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Singled out by management as the go-to technician for customer issues related to technology to include: infotainment, bluetooth, entertainment, vehicle computer firmware/software.
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Diagnosed, maintained, and repaired vehicle automotive systems including engine, transmission, electrical, steering, suspension, brakes.
2011-2012
Emergency Medical Technician | Care Ambulance
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Delivered high quality patient care and customer service for emergency and non-emergency calls.
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Hand-picked by management due to stellar on the job performance to provide critical care transport (CCT); highest level medical care.
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Recognized by management for sensitivity and ability to handle difficult patients.
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Utilized prior electronics/IT knowledge to field troubleshoot mobile data terminals in ambulances.
2008-2009
Information Technology Intern | City of Vacaville
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Provided efficient, robust, and reliable IT services for local government of 820 employees.
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Provided exceptional IT customer service; solved PC problems/software issues; lifted, deployed, and/or moved PCs.
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Recognized by management for imaging and deploying city PCs in half the time required.
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Utilized software for tracking help desk tickets; maintained 100% ticket completion rate.
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Offered extension of seasonal internship for exceptional performance and efficiency of tasks.
2001-2007
Combat Communications Non-Commissioned Officer l U.S. Air Force
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Held SECRET security clearance
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Deployed, operated and sustained ground and space based satellite, Beyond Line-of-Sight (BLOS) wideband communications, telemetry, and instrumentation systems.
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Managed and performed design support, installation, calibration, testing, operation, maintenance, and repair of facilities, systems, equipment, and related subsystems.
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Monitored, analyzed, and directed performance checks and measurements to ensure acceptable performance.
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Configured equipment. Established and maintained communications links with distant terminals. Operated earth terminal control console, and monitored system performance indicators.
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Hand picked by management to oversee Maintenance Operation Center in a project management role. Acted as liaison between multiple work centers and higher chain of command.
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Supervised, managed, and mentored a crew of 5 Airmen.
Education
2022-Present
SANS Technology Institute
Bachelor of Science in Applied Cybersecurity
2013-2015
Cuyamaca College
Associate of Science in Automotive Technology/GM ASEP
2010-2012
Southwestern College
Associate of Science in Fire Science Technology
2005-2007
Community College of the Air Force
Electronic Systems Technology
Interests
I'm passionate about all aspects of security, but defensive security is definitely where my heart is, and I can't get enough of it. I can spend hours learning new tools, learning processes, learning how different system integrate with each other. . .I can go on and on.
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I'm passionate about music. I grew up on hip hop culture, but I also love oldies, doo-wop, funk, R&B, classic rock, and punk rock. I have my own DJ setup (two turntables and a mixer). Playing and mixing music is very cathartic for me.
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I'm passionate about classic cars, especially lowriders. I own a 1966 Pontiac LeMans and am building it from the ground up from home.
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I'm a passionate Los Angeles Kings fan. Go Kings Go! Hockey is my favorite sport. Wayne Gretzky is the greatest hockey player to ever play the game.
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I'm a skateboarder. Skateboarding gives me a feeling of euphoria that I can't get from any of my other passions. I love skating ditches and I want to learn how to skate pools.